FAQs

4th alarm Brooklyn firePhoto Credit: Paul Martinka

Have a question?

See if we answer it here. If not, contact us.

Can anyone use your services?
Any New York City firefighter, active or retired, and their immediate family members can use our services.
Your headquarters are in Brooklyn but I’m not a Brooklyn firefighter, can I still come to FoF?
Yes, we serve all of New York City’s firefighters (FDNY), and provide services in all 5 boroughs and Long Island.
I’ve heard of Friends of Firefighters but want to find out what you’re about before making an appointment for a service.
If you would like to get to know us before making an appointment for a service, feel free to stop by the old firehouse for a visit, where we are Monday – Friday from 9AM-5PM. Or, join us for our monthly On the Arm Breakfast, where you can enjoy a meal with your peers, the second Wednesday of each month.
Do I have to use your services if I come to the firehouse?
No; many firefighters view FoF as their home away from home – a place to be around peers and an opportunity to volunteer. Whether you want to come by for one of our services, a cup of coffee, or to help out with a project, you are always welcome.
Is there a fee for your services?
Due to the support of donors, we are proud to say that all of our services are currently available at no charge.
Do I have to be invited to the On the Arm Breakfasts?
No, On the Arm Breakfasts are held the second Wednesday of every month from 8AM – 11AM and are open to all firefighters & their families, service men and women & their families, and volunteers.
Are counseling appointments flexible? Do I need to commit to a regular schedule?
Yes, appointments are flexible and no, you do not need to commit to a regular schedule, although many people choose to do so. We are open Monday – Friday 9AM-5PM. Evening appointments are sometimes available as well. We’ll work with you and your schedule.
How is my privacy protected?
“What you say here stays here.” Your identity is never shared with others, whether you come for acupuncture, a financial workshop, or counseling services. We are not affiliated with the FDNY and no records are shared.
How do I make an appointment for a service?
Visit our services page to find out what program may work for you and contact us to make an appointment.